Integrated service delivery isthe organization and management of health services so that people get the care they need when they need it in ways that are user friendly achieve the desired results and provide value for money. Without improving health systems integrated health services means different things to different people it is important to be integration is about the organization of various tasks which need to be performed in order to provide a population with good quality health services. Integrated care models an overview working document october 2016 on people centred and integrated health services 3 in many health systems integrated care is seen as a possible solution to the growing demand for improved patient experience and health outcomes of multimorbid and long term care patients during the last decade . The veterans health administration vha is the largest integrated health care system in the united states providing care at 1250 health care facilities including 172 va medical centers and 1069 outpatient sites of care of varying complexity vha outpatient clinics to over 9 million veterans enrolled in the va health care program
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